We take pride in the quality of our products. All our products have gone through a thorough and detailed design process, as well as rigorous testing and development steps to make sure you receive the best possible experience. They have also been carefully inspected prior to packaging and shipping.

In the event that the product is damaged upon receipt due to production defect, you are entitled for a refund or an exchange of the same item.

We recommend you to kindly make a short unboxing video when the products reach you just in case. Kindly contact us via phone or email within 2 x 24 hours of receipt to obtain a Return Merchandise Authorisation (RMA) number.

Should upon receipt of your order you change your mind and want to have another product instead, kindly notify us via phone or email to obtain a Return Merchandise Authorisation (RMA) number.

Return your merchandise to our address within 2 x 24 hours. Returned item must be in perfect and resaleable condition, with all tags in tact and box in its original state. You can then change with item of similar price.

All shipping costs for returning the merchandise and the dispatch of a replacement item are to be paid by the customer

Floor samples, closeouts, and clearance items are considered “as is” and are final sale and therefore not eligible for return.

If upon the receipt of your order you change your mind and decide to return it and get refund instead, kindly notify us via phone or email to obtain a Return Merchandise Authorisation (RMA) number.

Return your merchandise to our address within 2 x 24 hours. Returned item must be in perfect and resaleable condition, with all tags in tact and box in its original state.
Please note that 20% restocking fee will apply.

All shipping costs for returning the merchandise are to be paid by the customer.

Floor samples, closeouts, and clearance items are considered “as is” and are final sale and therefore not eligible for return.